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Appliance Guru
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Category: Appliance
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Experience:  Over 15 yrs. experience with 10,000+ in home repairs.
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I have a maytag neptune top loading washer and it won't

Customer Question

I have a maytag neptune top loading washer and it won't complete a wash cycle
JA: Can you guesstimate how old your Maytag is? And just to clarify, what's the exact model?
Customer: It's model number FAV 6800AWN and I'm not sure of the age. Maybe around 20 years
JA: Do you plan on doing the work yourself?
Customer: if I'm able to
JA: Anything else we should know to help you best?
Customer: not that I know of
Submitted: 2 months ago.
Category: Appliance
Expert:  Appliance Guru replied 2 months ago.

One moment while I get some information for you!

Expert:  Appliance Guru replied 2 months ago.

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Answer:

That is a Neptune TL unit often most things on that washer are not repairable as they had a lot of issues with that unit and parts are expensive and or obsolete. If the unit is not completing the cycle often the main controller is bad, but they do not sell it anymore. I would really suggest getting a new unit honestly for that issue and that machine.

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