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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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We are getting a N code on the indicator, a week. and

Customer Question

we are getting a N code on the indicator
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: a week. and changed the electronic board in it
JA: Do you plan on doing the work yourself?
Customer: yes
JA: Anything else we should know to help you best?
Customer: Hooked the 120v element and it got cold
Submitted: 6 months ago.
Category: Appliance
Expert:  Kelly replied 6 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 6 months ago.

May I please have your model number so I am able to provide you with accurate, model specific information?

Customer: replied 6 months ago.
N512UL
Customer: replied 6 months ago.
Norcold serial No.(###) ###-####again Model no N512UL
Expert:  Kelly replied 6 months ago.

The N just means that the control is seeing that the unit is not cooling. It is not indicative of any specific issue. So it cools on 120 VAC supply but not gas?

Customer: replied 6 months ago.
it does not cool on any setting. I installed a new board.
Expert:  Kelly replied 6 months ago.

Oh, okay. Does the gas flame come on yet no cooling?

Customer: replied 6 months ago.
no
Expert:  Kelly replied 6 months ago.

Okay, so no gas flame will light? Your original post said it got cold on 120 VAC supply. Was that direct wiring it, bypassing the board?

Customer: replied 6 months ago.
bi passing the board
Expert:  Kelly replied 6 months ago.

There is a thermal fuse on the boiler housing, see picture at the link below. Is this fuse testing closed?

CLICK HERE

Customer: replied 6 months ago.
thank you will go check it out
Expert:  Kelly replied 6 months ago.

Okay, let me know what you find, please!

Customer: replied 6 months ago.
will do
Expert:  Kelly replied 6 months ago.

Thank you!

Customer: replied 6 months ago.
DOES NOT HAVE THERMAL SWITCH
Expert:  Kelly replied 6 months ago.

Hmm, that is odd. It may be inside, see picture below.

CLICK HERE

Customer: replied 6 months ago.
NOPE NO WIRES. THE LIMIT HAS A JUMPER ON IT.
Expert:  Kelly replied 6 months ago.

Oh, so it is there but bypassed, thank you. Sounds like a wiring issue in that case. Any visible issues that you can see either in the harnesses or at the board connections?

Customer: replied 6 months ago.
NO I HAVE NOT TRIED JUMP THE TEMPERATURE SENSOR
Expert:  Kelly replied 6 months ago.

You stated it has a jumper on it already??

Customer: replied 6 months ago.
NOT THE TEMPERATURE SENSOR NEVER TOUCHED IT. THERE IS A LIMIT JUMPER ON THE BOARD
Expert:  Kelly replied 6 months ago.

Let me see if another may be available to help.

Customer: replied 6 months ago.
THANK YOU.