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Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 21551
Experience:  Highly accurate diagnostician with over 30 years experience!
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My viking cooktop VECU 166-613 is sagging in one corner,

Customer Question

my viking cooktop VECU 166-613 is sagging in one corner
JA: Can you guesstimate how old your Viking is? And just to clarify, what's the exact model?
Customer: nine years old. that is the exact cat #
JA: Do you plan on doing the work yourself?
Customer: depends what skill is required
JA: Anything else we should know to help you best?
Customer: no...
Submitted: 8 months ago.
Category: Appliance
Expert:  Kelly replied 8 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 8 months ago.

Please allow me just a few minutes to prepare some information for you, thank you!

Expert:  Kelly replied 8 months ago.

The attached page shows how the top is removed. I suspect the issue lies with the top and it becomning unattached to the frame. Are you able to disassemble for inspection?

Expert:  Kelly replied 8 months ago.

Hello, I see this question is still open and I was just following up to see if you require further assistance.