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Hello from our service,
My name is***** am so happy to help you today.
I would like to say that we are also on the honors system. I in good faith am going to do my utmost to ensure your satisfaction. Please before rating me, make sure that I have answered all your questions.
Can I get the model and serial number of the unit please?
Please give a few minutes to look up this model, I will back shortly
Can you hear the unit agitate when it starts after filling?
This is caused by a bad actuator, very easy to replace, if you click on the blue link below you can order this part, there is also a video on the order page showing how to replace it..
All I ask of you is to please rate me with one of the top 3 ratings. If there is anything else I can help you with today just let me know. You can continue asking questions for as long as you like even after you rate me. Tips are welcome if I have helped you a lot, however they are not mandatory
Hello, I noticed that this question is still open, is there anything else I can do for you at this time?