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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Pfss5njwa-ss. fridge stays cooler than it should freezer

Customer Question

pfss5njwa-ss. fridge stays cooler than it should freezer seems fine. Icewmaker in the freezer works fine. All of the on door controls, temperature, water dispenser, lights on door, do Not work at all. I have unplugged the fridge several times and that has not reset it.
Submitted: 1 month ago.
Category: Appliance
Expert:  Eng-Tech replied 1 month ago.

Hello and welcome to Just Answer. My name is***** will be helping you. Please give me a moment to review your question.

Expert:  Eng-Tech replied 1 month ago.

When your display goes out on this model, it is usually an indication that the main board has gone bad.

Expert:  Eng-Tech replied 1 month ago.

It is located in the back of the refrigerator behind a plate. Would you like information about ordering this part?

Customer: replied 1 month ago.
I thought that was the problem. Once that is replaced is there another part that may also be involved if I solve most of the problems, but not all of them?
Expert:  Eng-Tech replied 1 month ago.

Yes, replacing that part is highly likely to fix this issue.

Expert:  Eng-Tech replied 1 month ago.

Here is a link to a place that has a 365 day refund policy.

https://www.repairclinic.com/PartDetail/Main-Control-Board/WR55X10956/1550509

Expert:  Eng-Tech replied 1 month ago.

It is also a link to the part.

Is there anything else I can help with?

Expert:  Eng-Tech replied 1 month ago.

Would you also like a video for replacing it?

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