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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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My refrigerator is not cooling in the bottom. the freezer is

Customer Question

my refrigerator is not cooling in the bottom. the freezer is working but the lower part is only cooling to 60 dgrees
JA: What's the make and model of the fridge? And can you guesstimate how old is it?
Customer: GE small frost free about 16 years old
JA: Do you plan on doing the work yourself?
Customer: i thought it might be the fan is not blowing the cool air down into the bottom
JA: Anything else we should know to help you best?
Customer: i need someone to come and check it out
Submitted: 1 month ago.
Category: Appliance
Expert:  Eng-tech replied 1 month ago.

Hello and welcome to Just Answer. My name is***** will be helping you. Please give me a moment to review your question.

Expert:  Eng-tech replied 1 month ago.

Would you happen to have a model number you can give me?

Expert:  Eng-tech replied 1 month ago.

If you need help finding the model number, please let me know.

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