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Ask Appliance Tech Dave Your Own Question
Appliance Tech Dave
Appliance Tech Dave, Home Appliance Technician
Category: Appliance
Satisfied Customers: 2579
Experience:  30 years experience specializing in Whirlpool, KitchenAid and Kenmore
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I HAVE A MAYTAG STOVE MODELMER6875AAS. THE DISLAY IS BLANK.

Customer Question

I HAVE A MAYTAG STOVE MODELMER6875AAS. THE DISLAY IS BLANK. THE STOVETOP ELEMENTS ALL WORK.
JA: Can you guesstimate how old your Maytag is? And just to clarify, what's the exact model?
Customer: ABOUT TWELVE YEARS. MER6875AAS.
JA: Do you plan on doing the work yourself?
Customer: YES
JA: Anything else we should know to help you best?
Customer: I REPLACED ONE OF THE ELEMENTS PRIOR TO NOT HAVING A DISPLAY.
Submitted: 6 months ago.
Category: Appliance
Expert:  Appliance Tech Dave replied 6 months ago.

Hello, this is Dave and I welcome you to JustAnswer. I'm reviewing your question now, and will post back with your reply ASAP.

Expert:  Appliance Tech Dave replied 6 months ago.

If you press the Clock button does the display come on for a while? If so, press and hold the Upper Oven CANCEL and Clock pads at the same time for three seconds. The time of day will reappear in the display.

Customer: replied 6 months ago.
NO IT DOES NOT
Customer: replied 6 months ago.
ARE YOU STILL THERE TO HELP ME?
Customer: replied 6 months ago.
I AM STILL WANTING FOR A RESPONSE.
Expert:  Appliance Tech Dave replied 6 months ago.

You may have a bad clock and will need a volt meter to test for sure. Have you turned off the power for 5 minutes and then tied again to see if the display comes back? If it does not we will need a meter to look for voltage at the control.

Customer: replied 6 months ago.
I TRIED UNPLUGGING IT FOR 15 MINUTES OR SO AND IT DID MOT MAKE A DIFFERENCE.
Expert:  Appliance Tech Dave replied 6 months ago.

If you pressed and held Upper Cancel and Clock pads for 3 seconds and the display did not come back you will need the clock. Do you need the part number?

Customer: replied 5 months ago.
Expert:  Appliance Tech Dave replied 5 months ago.

The control is number WP5701M799-60. It is $331.90. Make sure you confirm voltage to the control before you order one.

Expert:  Appliance Tech Dave replied 5 months ago.

Do you need anything else?