Need Appliance Repair Help? Ask a Technician for Answers ASAP
Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.
The issue isn't a thermostat problem. The issue is a thermocouple sensor. If you look at the pilot light, there is a probe with a long wire attached to it which the flame touches when it gets larger. If it doesn't detect the flame it won't turn the burner on. You will want to sand this probe with fine sand paper to make sure it's shiny and can sense once again. If you still have problems, you would need a new safety gas valve which comes with a new thermocouple sensor.
We are on the honor system here. Please remember to rate my service by selecting a star at the top of the screen before you leave today and reply back here letting me know with a rating of 1-5 stars (5 being the best). If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.