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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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We have a GE Profile range and just returned from a trip our

Customer Question

We have a GE Profile range and just returned from a long trip our house lost power sometime during the trip. Now when we try to use the oven we get the message that the loc is on and we cannot get it to go off. The oven door opens no problem but we cannot use the oven at all.
Submitted: 2 days ago.
Category: Appliance
Expert:  Tyler Z. replied 2 days ago.

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Expert:  Tyler Z. replied 2 days ago.

Do you have a model number so I can better assist you? It should be located on a sticker around the front frame of the oven and seen if you open the door or remove the drawer below the door if there is one.

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