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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Have a ge p7 oven that the burner, 30! Yrs old,

Customer Question

Have a ge p7 oven that the burner
JA: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?
Customer: 30! Yrs old
JA: Do you plan on doing the work yourself?
Customer: kp3800jpj3bg
JA: Welcome! How can I help with your appliance question?
Customer: Yes on work
JA: Do you plan on doing the work yourself?
Customer: Yes
JA: Anything else we should know to help you best?
Customer: Have replaced the burner coil
Submitted: 6 months ago.
Category: Appliance
Expert:  Webb-Guy replied 6 months ago.

Hello and welcome to just answer my name is ***** ***** I will be the one to assist you. Is the burner not coming on? Your question just says you have a burner and you replaced the coil I just want to clarify?

Expert:  Webb-Guy replied 6 months ago.

Also I am having a hard time pulling up your model number can you double check that for me.

Customer: replied 6 months ago.
Starts with J. Sorry
The burner and broiler come on but not firing completely
The bottom burner replaced
Customer: replied 6 months ago.
This is a 2 oven model
Bottom one works fine
Customer: replied 6 months ago.
Jkp3800jpj3bg. Full model number
Customer: replied 6 months ago.
Customer: replied 6 months ago.
I recently was advised that your group
Has charged a phone interview response
Which I didn't authorize.
AwAiting the email mentioned from the tech
This is an interesting experience ..
Hopefully we can resolve
Customer: replied 6 months ago.
I haven't heard from anyone on this issue

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