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No heat is very seldom caused by a control failure. There are several thermostats and, of course, the heating element, that is much more likely to fail. Do you have a meter to perform any electrical testing with?
Ah, okay, so it is not shutting off, either. If you start a regular cycle on the control, will it heat? It starts up without the control being on?
Okay, so that would mean that the motor's centrifugal switch likely has welded contacts. Do you have a clamp on meter to test current draw to see what the motor is drawing when it starts and after it starts and continues to run?
Okay, I am going to send the troubleshooting manual for you. I believe the motor will need to be replaced but if you have a meter, you will be able to test the components. Please allow me just a few minutes to prepare some information for you, thank you!
The complete troubleshooting manual is attached. Let me know how it goes!
Please know I am here if you have follow up questions!
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Well, it could be the control but usually if the control is off and motor is still running, the centrifugal switch has to have welded contacts. IN any case, you will be able to determine by measuring the current out of the control at the motor output terminal. If there is power at the relay output with the control off, then the control is faulty. If power is not at that relay output, then the motor is staying engaged and the door switch is just opening and closing the neutral to it.
I understand, it could be that the control has a welded relay but I still suspect the centrifugal switch is faulty. The only way to know is to see if the control is energizing to provide the motor power or if the centrifugal switch is keeping the run winding energized, not requiring any action from the control.
The motor output is on the control board. I will see if I can get you a picture. Please allow me just a few minutes to prepare some information for you, thank you!
See attached page. Motor output is arrowed in red. If you have 120 VAC from there to ground with the control off, the control is faulty. No power from there to ground, motor is faulty.
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Hello, I see this question is still open and I was just following up to see if you require further assistance.