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Hello and welcome to just answer my name is ***** ***** I will be the one to assist you. You said the motor is not running have you tested the motor?
This is your drive motor you will first need to ensure that the motor is getting power. If the drive motor hums but doesn’t run, is noisy, or does not turn freely, replace it.
I just realized this was a duplicate question i will have it closed since you are already working with an expert.