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Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 21589
Experience:  Highly accurate diagnostician with over 30 years experience!
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I have a Hotpoint washer and the water level is way to low.

Customer Question

I have a Hotpoint washer and the water level is way to low. Is there any way of changing it? Also the hot water is pee warm. I want it to be hot.
Submitted: 8 months ago.
Category: Appliance
Expert:  Engineer-Tech replied 8 months ago.

Hello and welcome to just answer. My name is***** will be helping you. Do you have a model number?

Expert:  Engineer-Tech replied 8 months ago.

If not. That is OK. Is it a top load washer?

Customer: replied 8 months ago.
No, Inever received a book with it but it is new
Expert:  Engineer-Tech replied 8 months ago.

Is the water coming in slowly? Less than normal amount?

Customer: replied 8 months ago.
I don't want to pay more money so will just cancel my card
Customer: replied 8 months ago.
not waiting that long so you can get your money for nothing
Customer: replied 8 months ago.
I would really like an answer but can't afford more money
Expert:  Kelly replied 8 months ago.

Hi, welcome to Just Answer. My name is ***** ***** I look forward to helping you!

I am sorry for the delay and confusion with the charges.

If the machine is newer (within the last couple years), the government mandated regulations for energy and water usage have restricted the manufacturers in the amount of water that may be used and the water temperature for the hot cycle. I suspect this is what you are experiencing.

May I please have your model number so I am able to provide you with accurate, model specific information?

Customer: replied 8 months ago.
I'm sure it is set to the gov standards but wanted to know if it could be changed
Expert:  Kelly replied 8 months ago.

Most cannot be, but some of the early models did have a plug on the control that could be modified. If you provide the model number, I am happy to take a look.

Customer: replied 8 months ago.
I don't have the model number. I wish I did.I could identify a picture of it but I don't know how to find the model number
Expert:  Kelly replied 8 months ago.

Any idea how old it is?

Expert:  Kelly replied 8 months ago.

The model number is ***** on top of the timer console or at the back of the opening where the clothes are loaded. Recent models are shown at the link below.

CLICK HERE

Customer: replied 8 months ago.
HSWP1000M4WW
Expert:  Kelly replied 8 months ago.

The water level is adjustable, the temperature is not. On the back of the pressure switch (number 10 in the diagram at the link below), there is an adjustment screw.

CLICK HERE

Turning the adjustment screw clockwise will increase water level. Make small adjustments until you have the desired level!

Please know I am here if you have follow up questions!

You deserve 5 star service! I hope I have earned your 5 star rating using the stars at the top of the page! Please let me know if you have additional questions, I am here to help! Thank you so much!