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This is not actually a problem with the washer. You can't put straight hot water into the washer if the water is too hot. This washer has an automatic temperature control and sensor so if you call for cold water and it's too cold, it will start adding hot water to the mix. The same is true for the hot water. If it's too hot (above 103 degrees) it will start to add cold water to the mix to achieve the proper water temperature. If you believe it's not controlling the temperature properly and the water is much below 103 degrees went set to hot, then you'd need to replace the valve assembly which has the temperature thermistor sensor built into it so below is a link to the part if you need it.
CLICK HERE for valve
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I'm very sorry about the miscommunication but I do wish you only the best.
Hello again. I'm just following up because I haven't heard back from you and I see this question is still open and unrated. Is there anything else I can help you with?