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Hello and welcome to just answer. My name is***** can I assist you?
Do you have a model number for this refrigerator?
Ok, let me look that up. What is the issue with the refrigerator?
When it stops does it stop for a long time and food gets warm? Or, does it stop only for a short time then start back up?
Stopping for a short time then starting back up is normal as that could be defrost mode or it has reached temp. Stopping until food gets warm is obviously abnormal.
If it is stopping for many hours, I would be looking at the main control located underneath the refrigerator near the compressor.
I believe you have a bad main control. The part number is ***** However, this board appears to be on a backorder. You will probably need to send it in for a rebuild. Here is where you can do this: http://www.corecentricsolutions.com/
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Yes, the electronic board is in the white box. It needs to be opened and the board removed.
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