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John, Home Appliance Technician
Category: Appliance
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Experience:  Appliance repair business owner for over 43 years.
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Frigidaire stack washer dryer won,t start both othem,

Customer Question

Frigidaire stack washer dryer won,t start both othem
JA: Can you guesstimate how old your Frigidaire is? And just to clarify, what's the exact model?
Customer: FFLG1011MW3
JA: Do you plan on doing the work yourself?
Customer: YES
JA: Anything else we should know to help you best?
Customer: UNIT IS MANUFACTURED 2014 , stopped in the middle of washing cycle then the dryer won,t start . When I start the washer in the spin mode I can hear clicks at the bottom but nothing happens
Submitted: 9 days ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 9 days ago.

Hello from Just Answer and the Appliance Category
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 36 Years, I own my own Appliance repair Company
And I teach appliance repair at a local Community College.
I have over 100,000 plus in home repairs and over 80,000 internet repairs under my belt.
You will be paying me for my ANSWER to your Appliance Question,, Not for the repair of your appliance hence the name of this site Just Answer.
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.

Have you tested the voltage to the unit to see if it is getting the correct voltage?

Customer: replied 9 days ago.
115 volts
Expert:  Whrlp Master Tech replied 9 days ago.

is this a gas dryer?

If not the unit requires 240 volts

Customer: replied 9 days ago.
gas dryer
Customer: replied 9 days ago.
I'm not in front of the appliance and it's easier to text. I'll pay all the required amount
Expert:  Whrlp Master Tech replied 9 days ago.

Ok can you test the incoming voltage on the electronic control board?

Test the Black J1-2 to J1-1 white looking for 120 volts A/C

Customer: replied 9 days ago.
which one ? it has two boards
Expert:  Whrlp Master Tech replied 9 days ago.

The main control board not the keypad control

Customer: replied 9 days ago.
okay ,I understand , I appreciate your help and I'm done
Expert:  Whrlp Master Tech replied 9 days ago.

Do you want to test the control ?

and give me what you find?

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