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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Our Kitchenaid is about 20 years old, never a problem,

Customer Question

Our Kitchenaid is about 20 years old, never a problem, fantastic unit, the other day it would not fill with water, first problem it ever had, what should I look at for repair?
JA: Can you guesstimate how old your KitchenAid is? And just to clarify, what's the exact model?
Customer: It is a wisper quiet, serial haooo1239, model ykuda230ywo
JA: Do you plan on doing the work yourself?
Customer: yes I am, I am somewhat handy
JA: Anything else we should know to help you best?
Customer: not that I can think of
Submitted: 10 days ago.
Category: Appliance
Expert:  Kelly replied 10 days ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 10 days ago.

When it should be filling, do you hear it humming or buzzing?

Customer: replied 10 days ago.
no noise, the heating water lite comes on but no noise
Expert:  Kelly replied 10 days ago.

Okay, do you have a meter to perform any voltage testing with?

Customer: replied 10 days ago.
Sorry I do not.
Expert:  Kelly replied 10 days ago.

If you open the door, in the right front corner of the tub is the float. If you lift it up and down, does it move freely and can you hear a switch click?

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