How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Kelly Your Own Question
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 19126
Experience:  Highly accurate diagnostician with over 30 years experience!
11418111
Type Your Appliance Question Here...
Kelly is online now
A new question is answered every 9 seconds

G.E. SPACEMAKER OVER THE RANGE MICROEWAVE TURNS ON BUT WON'T

Customer Question

G.E. SPACEMAKER OVER THE RANGE MICROEWAVE TURNS ON BUT WON'T HEAT.
Submitted: 1 month ago.
Category: Appliance
Expert:  Kelly replied 1 month ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 1 month ago.

Does it sound the same as it always has when it was working? May I please have the model number of your microwave?

Customer: replied 1 month ago.
it does, but I don't have a model #. I bought it with my home in 2007
Expert:  Kelly replied 1 month ago.

Okay, well if it sounds the same as it always has, the magnetron is faulty. The model tag will be around the opening once the door is opened.

Customer: replied 1 month ago.
Cant call
Expert:  Kelly replied 1 month ago.

Sorry, that is an auto offer, I have no control over those.

Expert:  Kelly replied 1 month ago.

If it sounds the same as it always has, the magnetron is faulty. The model tag will be around the opening once the door is opened.

Customer: replied 1 month ago.
I'm at work, could it be a fuse? in the machine?
Expert:  Kelly replied 1 month ago.

No, not if the sound is the same. A fuse would prevent the unit from starting, a capacitor or other issue would cause odd noises and a door switch/relay issue would make it sound quiet.

Expert:  Kelly replied 1 month ago.

The magnetron is what cooks the food. They are about $125-200 and are pretty easily replaced. Once I have the model number I can get you a link. However, at nearly 10 years old, you can replace the microwave for about $250-300, so you would want to weigh that against the cost of repair.

Expert:  Kelly replied 1 month ago.

Would you like general repair information for replacing the magnetron?

Expert:  Kelly replied 1 month ago.

The video at the link below shows how it is replaced! You will want to use a well insulated screwdriver to short the capacitor terminals to discharge the capacitor though the video does not show that.

CLICK HERE

Please know I am here if you have follow up questions!

You deserve 5 star service! I hope I have earned your 5 star rating using the stars at the top of the page! Please let me know if you have additional questions, I am here to help! Thank you so much!

Expert:  Kelly replied 1 month ago.

Hello, I see this question is still open and I was just following up to see if you require further assistance.