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Webb-Guy, Home Appliance Technician
Category: Appliance
Satisfied Customers: 698
Experience:  maitenance tech at casto
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Kenmore oven/microwave combo wont turn on. i have 220 at the

Customer Question

kenmore oven/microwave combo wont turn on. i have 220 at the plug.
JA: Can you guesstimate how old your Kenmore is? And just to clarify, what's the exact model?
Customer: brand new yesterday! model 790.49613313
JA: Do you plan on doing the work yourself?
Customer: yes
JA: Anything else we should know to help you best?
Customer: no
Submitted: 11 days ago.
Category: Appliance
Expert:  Webb-Guy replied 11 days ago.

Hello and welcome to just answer my name is ***** ***** I will be the one to assist you. It sounds like the problem is with the turntable motor. Maybe it has been disconnected? You can certainly check that. In the event its not lose then I would take the microwave back and let them know the motor is not turning and request a new one for sure.

Customer: replied 11 days ago.
The oven or the microwave doesn't come on lime there's no power to it

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