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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Gas range Model #JGR7708SSISS, Serial # 7A210914P. I steam

Customer Question

Gas range Model #JGR7708SSISS, Serial # 7A210914P. I steam cleaned my oven and now the door will not unlock. Its making terrible noises. PLEASE HELP?
Submitted: 1 month ago.
Category: Appliance
Expert:  Kelly replied 1 month ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 1 month ago.
  1. Is the noise coming from the lock motor or can you tell?
  2. Can you please double check that model number?
Customer: replied 1 month ago.
Please answer my question, the noise is driving me crazy!!!!!
Expert:  Kelly replied 1 month ago.

Please answer my questions.

  1. Is the noise coming from the lock motor or can you tell?
  2. Can you please double check that model number?
Customer: replied 1 month ago.
Do not call me, having a terrible problem logging into my account.
Expert:  Kelly replied 1 month ago.

I will place your question back to the list.

Customer: replied 1 month ago.
I unplugged the stove before the noise drove me insane. What does placing my question back to the list mean?
Expert:  Kelly replied 1 month ago.

I am not able to get answers from you to my questions to allow me to help you. Another will respond if they feel they are able to help.

Expert:  Webb-Guy replied 1 month ago.

Did you try holding the cancel button down for 5 seconds to see if that would clear it and open up?

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