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Ask Webb-Guy Your Own Question
Webb-Guy, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1522
Experience:  maitenance tech at casto
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We broke the tuck-a-way shelf on our new kitchenaid 26.8cu

Customer Question

We broke the tuck-a-way shelf on our new kitchenaid 26.8cu ft French door refrigerator. How can I order a replacemwnt
JA: Can you guesstimate how old your KitchenAid is? And just to clarify, what's the exact model?
Customer: It was purchased last July Warranty card lists it as KRFF507EWH01
JA: Do you plan on doing the work yourself?
Customer: Yes although we havw other problem with the unit and service technician removed shelves. If I have a new she;f on hand when he returns with new fan and heater for defrost he would install it when returning all other shelves to the unit.
JA: Anything else we should know to help you best?
Customer: No
Submitted: 6 months ago.
Category: Appliance
Expert:  Webb-Guy replied 6 months ago.

Hello and welcome to just answer my name is ***** ***** I will be the one to assist you.

Expert:  Webb-Guy replied 6 months ago.

When you say tuck away shelf are you referring to the shelves in the door?

You can find your part you are looking for on this page to order a new one. If you tell me which one it is I can pull it for you myself and send you the direct link.