Need Appliance Repair Help? Ask a Technician for Answers ASAP
Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!
May I please have your model number so I am able to provide you with accurate, model specific information?
Thank you! Do you have a meter to perform any electrical testing with?
Yes. Do you have a meter to perform any electrical testing with?
We would need to test the heater and the thermostat. Are you able to access the coil area to test these?
Okay, great! Once you remove that rear cover, the heater and thermostat may be tested for continuity. The thermostat is in the upper right corner, it must be tested while cold, so test before thawing. Let me know what you find!