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Whrlp Master Tech
Whrlp Master Tech, Whirlpool Master Technician
Category: Appliance
Satisfied Customers: 9052
Experience:  30 years Appliance Field 15 yr with Whirlpool Corp. 9 yrs Whirlpool Technical Assistance Line
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I have ice build up in the bottom of my freezer. What can I

Customer Question

I have ice build up in the bottom of my freezer. What can I do?
JA: What's the make and model? And have you checked the settings recently?
Customer: Maytag MQF1656TEW
JA: Do you plan on doing the work yourself?
Customer: yes if I can
JA: Anything else we should know to help you best?
Customer: no, everything else is fine except for this ice that forms everyday
Submitted: 10 days ago.
Category: Appliance
Expert:  Whrlp Master Tech replied 10 days ago.

Hello from Just Answer and the Appliance Category
My name is Woody.
I will be glad to assist you today.
I have been servicing ALL Major Brands of Appliances for 36 Years, I own my own Appliance repair Company
And I teach appliance repair at a local Community College.
I have over 100,000 plus in home repairs and over 80,000 internet repairs under my belt.
You will be paying me for my ANSWER to your Appliance Question,, Not for the repair of your appliance hence the name of this site Just Answer.
I will do my best to take the information that you provide to me and make a Diagnosis for you to be able to repair your own Appliance.

Sorry to hear that you are having issues .

The water that is freezing in the bottom of the freezer is from the defrost drain being clocked .

You will need to remove everything out of the bottom half of the unit and remove the rear interior panel and clear the drain line opening with a hair dryer and some hot water.

So that the defrost water can then drain out the bottom of the freezer and into ac defrost drain pan under the unit.

If you have any questions just let me know.

Expert:  Whrlp Master Tech replied 10 days ago.

I see you have not rated me as of yet!
Even after you rate me if you have a question just reply back to me,
I will still assist you ,but rating me is the ONLY way I get paid for my time

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