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Ask Webb-Guy Your Own Question
Webb-Guy
Webb-Guy, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1443
Experience:  maitenance tech at casto
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I HAVE A FRIGIDAIRE FREEZER THAT THE TOP PART IS NOT

Customer Question

I HAVE A FRIGIDAIRE FREEZER THAT THE TOP PART IS NOT FREEZING BUT BOTTOM 2 SHELVES ARE. WHAT COULD BE CAUSING THIS?
JA: Can you guesstimate how old your Frigidaire is? And just to clarify, what's the exact model?
Customer: FFU17FC3AW0 ABOOUT 10 YEARS OLD.
JA: Do you plan on doing the work yourself?
Customer: DONT KNOW JUST WONDERING IF IT WOTH FIXING
JA: Anything else we should know to help you best?
Customer: I DONT THINK SO
Submitted: 5 months ago.
Category: Appliance
Expert:  Webb-Guy replied 5 months ago.

Hello and welcome to just answer my name is ***** ***** I will be the one to assist you. Is there things blocking that back that could cut off air circulation?

Customer: replied 5 months ago.
no
Expert:  Webb-Guy replied 5 months ago.

First lets start with checking these parts to see if they are working correctly

To check the evaporator fan motor, open the freezer door and then manually activate the freezer door switch. If the door switch is activated, but the evaporator fan motor won’t run, replace the evaporator fan motor.

http://www.repairclinic.com/PartDetail/Frigidaire-Freezer-Evaporator-Fan-Motor/297250000/1483843?modelNumber=FFU17FC3AW0&fromRepairHelp=True&ss=a3b2d574581

part and testing

http://www.repairclinic.com/PartDetail/Frigidaire-Freezer-Evaporator-Fan-Motor/297250000/1483843?modelNumber=FFU17FC3AW0&fromRepairHelp=True&ss=a3b2d574581#repairHelpVideoTabsAnchor

Also we can check

http://www.repairclinic.com/PartDetail/Frigidaire-Freezer-Temperature-Control-Thermostat/5304503436/4363622?modelNumber=FFU17FC3AW0&fromRepairHelp=True&ss=a3b2d574581

To determine if the thermostat is defective, rotate the thermostat from the lowest setting to the highest setting and listen for a “click.” If you hear a click, the thermostat is not likely defective.