Need Appliance Repair Help? Ask a Technician for Answers ASAP
Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.
To be clear, all the burners turn on when you turn the burner on? Not as soon as you plug it in? Also, what burners exactly are turning on?
OK are you sure you have the power cord to the oven attached properly. You'll need a multimeter to test but if you check the terminal block on the back of the oven you should have 220 volts between the 2 outside power wires. Then if you test between each out side wire when compared with the middle neutral wire you should have 110 volts. If all that checks good, your display control board has shorted. This is your mother board for the oven and it would need to be replaced to resolve the issue.
We are on the honor system here. Please remember to rate my service by selecting a star at the top of the screen before you leave today and reply back here letting me know with a rating of 1-5 stars (5 being the best). If you need anything else, just let me know. You can continue asking follow-up questions at no additional charge after rating my service if you still need assistance.
Hello again. I'm just following up because I haven't heard back from you and I see this question is still open and unrated. Is there anything else I can help you with?