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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Need help concerning conversion natural gas to L P propane/

Customer Question

Need help concerning conversion natural gas to L P propane/ Range delivered but not installed.
JA: I'll do all I can to help. How long have you been dealing with this?
Customer: Range was delivered yesterday. We did not know it was factory set to use natural gas, which we do not have in this area.
JA: Do you plan on doing the work yourself?
Customer: yes, as of now. I guess we'll have to.
JA: Anything else we should know to help you best?
Customer: The best way to get this done.
Submitted: 14 days ago.
Category: Appliance
Expert:  Webb-Guy replied 14 days ago.

Hello and welcome to just answer my name is ***** ***** I will be the one to assist you. Give me just a moment to pull up some information on your unit and I will be right with you. Now are you saying you need to order the conversion kit?

Customer: replied 13 days ago.
NO. The kit came with the stove. The instructions to convert are not user friendly, to hard to read small print and confusing.
Customer: replied 13 days ago.
No Thank You. Just need better instructions. Easier to read and follow.
Expert:  Webb-Guy replied 13 days ago.

ok so in order to help you better what is the model number of your stove. Sorry if the site offered the automatic phone call it did not come from me.

Customer: replied 13 days ago.
Mfr# 74239 Any of these the # you need?Part #***********KSN:(###) ###-####UPC: 012505508660
Expert:  Webb-Guy replied 13 days ago.

No you will find the model number around the door of the oven

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