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Webb-Guy
Webb-Guy, Home Appliance Technician
Category: Appliance
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Experience:  maitenance tech at casto
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I have a GE side-by-side, 3 years old. Model number

Customer Question

I have a GE side-by-side, 3 years old. Model number GSHL6KGZ8CLS. The food in lower part of frig. is freezing food.
Submitted: 1 month ago.
Category: Appliance
Expert:  Webb-Guy replied 1 month ago.

Hello and welcome to just answer my name is ***** ***** I will be the one to assist you. Give me just a moment to pull up some information on your unit and I will be right with you.

Expert:  Webb-Guy replied 1 month ago.

So the problem will be one of two things your thermisor either needs replaced which can be tested by following the video under the part I provided

http://www.repairclinic.com/PartDetail/GE-Refrigerator-Thermistor/WR55X10025/914093?modelNumber=GSHL6KGZBCLS&fromRepairHelp=True&ss=a4b3d852402

part testing

http://www.repairclinic.com/PartDetail/GE-Refrigerator-Thermistor/WR55X10025/914093?modelNumber=GSHL6KGZBCLS&fromRepairHelp=True&ss=a4b3d852402#repairHelpVideoTabsAnchor

Or it will be your damper assembly is letting to much cold air come in and will need to be replaced

http://www.repairclinic.com/PartDetail/GE-Refrigerator-Damper-Control-Assembly/WR49X10251/1812402?modelNumber=GSHL6KGZBCLS&fromRepairHelp=True&ss=a4b3d852402

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