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Webb-Guy
Webb-Guy, Home Appliance Technician
Category: Appliance
Satisfied Customers: 963
Experience:  maitenance tech at casto
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We have a 2007 ge advantium and it will no longer rotate

Customer Question

We have a 2007 ge advantium and it will no longer rotate
Submitted: 1 month ago.
Category: Appliance
Expert:  Webb-Guy replied 1 month ago.

Hello and welcome to just answer my name is ***** ***** I will be the one to assist you. What is the model number of your unit?

Customer: replied 1 month ago.
Sm900819k
Expert:  Webb-Guy replied 1 month ago.

Ok so you said it will no longer rotate I assume you mean spin? Have you checked the water pump? I am having a hard time pulling up your model with that model number can you double check that for me?

Customer: replied 1 month ago.
It is a 2007 model 120 I do not want to spend 24 dollars for a phone call. This is a micro wave and I can not believe it has a water pump
Expert:  Webb-Guy replied 1 month ago.

Ok that makes a world of difference. Sorry if the site offered you the phone call it was not from me. So then the turn plate is not turning. No it certainly would not be a water pump I thought this was a washer at first.

Expert:  Webb-Guy replied 1 month ago.

Does it light up inside when you start it?

Customer: replied 1 month ago.
your answer is ?
Expert:  Webb-Guy replied 1 month ago.

It is a possibility that your fuse may have blown. The fuse is typically located next to the magentron and can visually be inspected in the back of the unit to see if its blown.

Customer: replied 1 month ago.
Thanks for your help
Expert:  Webb-Guy replied 1 month ago.

If you can check the fuse out and let me know if its blown I am here to assist you if you need me. Sorry about the confusion with thinking this was a washer.

Expert:  Webb-Guy replied 1 month ago.

Were you able to check the fuse yet?

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