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Hello and welcome to just answer my name is ***** ***** I will be the one to assist you. What is the model number of your unit?
Ok so you said it will no longer rotate I assume you mean spin? Have you checked the water pump? I am having a hard time pulling up your model with that model number can you double check that for me?
Ok that makes a world of difference. Sorry if the site offered you the phone call it was not from me. So then the turn plate is not turning. No it certainly would not be a water pump I thought this was a washer at first.
Does it light up inside when you start it?
It is a possibility that your fuse may have blown. The fuse is typically located next to the magentron and can visually be inspected in the back of the unit to see if its blown.
If you can check the fuse out and let me know if its blown I am here to assist you if you need me. Sorry about the confusion with thinking this was a washer.
Were you able to check the fuse yet?