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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I have a one year old Cabrio he dryer which just stopped

Customer Question

Hi. I have a one year old Cabrio he dryer which just stopped working. The lights on the control panel are just flashing crazy.
JA: What's the make and model of your dryer? And can you guesstimate how old it is?
Customer: I bought it from Best Buy last year
JA: Do you plan on doing the work yourself?
Customer: model number is *****
JA: Anything else we should know to help you best?
Customer: No
Submitted: 5 months ago.
Category: Appliance
Expert:  Webb-Guy replied 5 months ago.

Hello and welcome to just answer my name is ***** ***** I will be the one to assist you. Has the unit given you any trouble lately? I am trying to locate a service manual for you so we can enter it into diagnostics mode to figure out whats going on? Is it certain lights blinking or all of them?

Customer: replied 5 months ago.
No no trouble at all
Customer: replied 5 months ago.
All the lights are flashing
Expert:  Webb-Guy replied 5 months ago.

It sounds to me like your problem is your control panel may have went bad on you and will need to be replaced. Any chance of a warranty on it?

Customer: replied 5 months ago.
Probably. I will just call Best Buy. Thanks, ***** ***** was not helpful at all.
Customer: replied 5 months ago.
I did not use the call please refund me the fee for that.
Expert:  Webb-Guy replied 5 months ago.

I can have all the funds refunded to you through customer care. Sorry if you were charged for the phone call I did not accept it. I will send this question in for a refund.

Customer: replied 5 months ago.
Thank you.