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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I have a one year old Cabrio he dryer which just stopped

Customer Question

Hi. I have a one year old Cabrio he dryer which just stopped working. The lights on the control panel are just flashing crazy.
JA: What's the make and model of your dryer? And can you guesstimate how old it is?
Customer: I bought it from Best Buy last year
JA: Do you plan on doing the work yourself?
Customer: model number is *****
JA: Anything else we should know to help you best?
Customer: No
Submitted: 11 days ago.
Category: Appliance
Expert:  Webb-Guy replied 11 days ago.

Hello and welcome to just answer my name is ***** ***** I will be the one to assist you. Has the unit given you any trouble lately? I am trying to locate a service manual for you so we can enter it into diagnostics mode to figure out whats going on? Is it certain lights blinking or all of them?

Customer: replied 11 days ago.
No no trouble at all
Customer: replied 11 days ago.
All the lights are flashing
Expert:  Webb-Guy replied 11 days ago.

It sounds to me like your problem is your control panel may have went bad on you and will need to be replaced. Any chance of a warranty on it?

Customer: replied 11 days ago.
Probably. I will just call Best Buy. Thanks, ***** ***** was not helpful at all.
Customer: replied 11 days ago.
I did not use the call please refund me the fee for that.
Expert:  Webb-Guy replied 11 days ago.

I can have all the funds refunded to you through customer care. Sorry if you were charged for the phone call I did not accept it. I will send this question in for a refund.

Customer: replied 11 days ago.
Thank you.

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