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Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 18609
Experience:  Highly accurate diagnostician with over 30 years experience!
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Same fridge as last time. GE profile. Based on your

Customer Question

Same fridge as last time. GE profile. Based on your recommendation I replaced the defrost heater assembly. It seemed to work for a couple weeks and now the fridge isn't cooling again. It sounds like its cycling off and on when it goes into its cooling phase.
Submitted: 10 days ago.
Category: Appliance
Expert:  Kelly replied 10 days ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 10 days ago.

I see last issue you had was frost building on the evaporator coil. Is that happening again or is it just not cooling at all now?

Customer: replied 10 days ago.
Its happening again but this time the fridge was barely cooling and the freezer was about the temp of a really cold fridge but not freezing things. I just defrosted it for a few days and turned back on.
Expert:  Kelly replied 10 days ago.

Was it frozen up like last time? Fan running in the freezer?

Customer: replied 10 days ago.
It was frozen, fan is running
Expert:  Kelly replied 10 days ago.

Okay, frozen top to bottom or in one small area?

Customer: replied 10 days ago.
Expert:  Kelly replied 10 days ago.

So it is probably the defrost sensor in the upper left corner of the evaporator coil, looks like a little white bullet. It is available below.


Customer: replied 10 days ago.
if it isn't that what would be the next best guess? also can I leave this question open a few days while i wait for the part and install?
Expert:  Kelly replied 10 days ago.

If not that, the only other part in the defrost circuit is the main control board on the back of the cabinet. This question will not close so that you cannot post back to it!

Customer: replied 10 days ago.
Okay cool thanks Kelly I will get that part and review you soon.
Expert:  Kelly replied 9 days ago.

Thank you! Please disregard any automated messages you may receive, I have no control over those. Any message from me will be in this thread.

Customer: replied 9 days ago.
Sounds good. Hoping to pick up part today and fingers crossed it all works.
Expert:  Kelly replied 9 days ago.

Sounds good, thank you!

Customer: replied 9 days ago.
Hi Kelly do you think its the freezer or the fridge thermistor?
Expert:  Kelly replied 9 days ago.

The thermistor at the top of the evaporator coil in the freezer, upper left corner.

Customer: replied 8 days ago.
What are some signs the thermistor in the fridge compartment is going bad?
Expert:  Kelly replied 7 days ago.

The refrigerator thermistor would not keep it from defrosting. When it frosts up, it blocks the air flow, that is why the refrigerator warned up. You need to fix the frosting up issue first.

Customer: replied 7 days ago.
Okay the part should arrive tomorrow. I'll let you know
Expert:  Kelly replied 6 days ago.

Sounds good, thank you.

Customer: replied 5 days ago.
got it put on. Seems to be working but I'd like to keep this open for a day or two before I close it
Expert:  Kelly replied 5 days ago.

Of course, no worries, thank you!

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