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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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My GE top loading machine stopped and will not start again.

Customer Question

My GE top loading machine stopped and will not start again. I tried to unplug and open the lid 6 times for reset and it still will not start. My daughter put too many towels in it.
JA: Can you guesstimate how old your GE is? And just to clarify, what's the exact model?
Customer: I don't know. It has a start button on the right and a spot spray button above it.
JA: Do you plan on doing the work yourself?
Customer: Yes, I fixed my front load Whirlpool and my friend's frigidare one too. This one is my parents'. I am watching their house.
JA: Anything else we should know to help you best?
Customer: I took out all the water.
Submitted: 15 days ago.
Category: Appliance
Expert:  Appliance Guru replied 15 days ago.

One moment while I get some information for you!

Expert:  Appliance Guru replied 15 days ago.

Hello and thanks for using this service! If you are a JA Member I would like to personally thank you and welcome you back! I am Appliance Guru an extremely experienced tech on the site and I try to get to as many customers as I can. NOTE it takes time for me to type research and add links so please wait for me to respond back I can only do this so fast. Secondly, I do not know your skill level so please try and let me know if I am going beyond your knowledge or comfort zone thanks! I strive for a 5 star rating from everyone especially our JA members.

Can you get me the complete model number off the unit?

Customer: replied 15 days ago.
Where is the model number located?
Customer: replied 15 days ago.
Expert:  Appliance Guru replied 15 days ago.

The model should be on a tag on the back edge of the console or on the frame edge where you open the lid.

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