How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Webb-Guy Your Own Question
Webb-Guy, Home Appliance Technician
Category: Appliance
Satisfied Customers: 678
Experience:  maitenance tech at casto
Type Your Appliance Question Here...
Webb-Guy is online now
A new question is answered every 9 seconds

The lock light keeps blincking, but it does not lock, nor

Customer Question

The lock light keeps blincking , but it does not lock, nor does it wash....
JA: What's the make and model of your washing machine? And can you guesstimate how old it is?
Customer: Bought it in may of this year,
JA: Do you plan on doing the work yourself?
Customer: If I can, yes because I have a load in there that is not getting washed
JA: Anything else we should know to help you best?
Customer: It was working fine up until now
Submitted: 12 days ago.
Category: Appliance
Expert:  Webb-Guy replied 12 days ago.

Hello and welcome to just answer my name is ***** ***** I will be the one to assist you. What has happened is your lock assembly has broken and will need to be replaced. If you give me the model number of your unit I can send you the part you will need to order in order to fix this.

Related Appliance Questions