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Sorry you are having trouble with your new washer. It was purchased new a couple months ago?
Okay, so it is under warranty, that is good. The issue you are having is with the gear case, number 5 in the diagram at the link below.
I presume you are not wanting to assume the cost of repairing this yourself, correct?
Okay, Just Answer is a site that connects consumers with experts to provide online help, so we don't have technicians, you would need to contact Whirlpool or Lowe's to schedule service.
I can get you contact information for Whirlpool, if you'd like.