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Ask John Your Own Question
John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Frigidare gallery refrigaratorltoped working

Customer Question

frigidare gallery refrigaratorltoped working
Submitted: 5 months ago.
Category: Appliance
Expert:  Webb-Guy replied 5 months ago.

Hello and welcome to just answer my name is ***** ***** I will be the one to assist you. Do you know the model number of your fridge?

Customer: replied 5 months ago.
frs26zghw
Customer: replied 5 months ago.
FRS26ZGHW
Expert:  Webb-Guy replied 5 months ago.

Thank you one moment please

Expert:  Webb-Guy replied 5 months ago.

Now when you say not working do you mean nothing at all or not cooling what?

Customer: replied 5 months ago.
not cooling
Expert:  Webb-Guy replied 5 months ago.

I see you said you cleaned the compressor are you referring to the condenser coils or the black pot looking things in the back? Do you happen to hear fans running?

Customer: replied 5 months ago.
no
Expert:  Webb-Guy replied 5 months ago.

Ok next question will be is the control boar working? When you press buttons does it react or do anything?

Expert:  Webb-Guy replied 5 months ago.

Are you still with me? I need to know if the control board is working or not because it could be the problem. Without knowing it makes it hard to know what I am looking at?