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John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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Frigidare gallery refrigaratorltoped working

Customer Question

frigidare gallery refrigaratorltoped working
Submitted: 18 days ago.
Category: Appliance
Expert:  Webb-Guy replied 18 days ago.

Hello and welcome to just answer my name is ***** ***** I will be the one to assist you. Do you know the model number of your fridge?

Customer: replied 18 days ago.
Customer: replied 18 days ago.
Expert:  Webb-Guy replied 18 days ago.

Thank you one moment please

Expert:  Webb-Guy replied 18 days ago.

Now when you say not working do you mean nothing at all or not cooling what?

Customer: replied 18 days ago.
not cooling
Expert:  Webb-Guy replied 18 days ago.

I see you said you cleaned the compressor are you referring to the condenser coils or the black pot looking things in the back? Do you happen to hear fans running?

Customer: replied 18 days ago.
Expert:  Webb-Guy replied 18 days ago.

Ok next question will be is the control boar working? When you press buttons does it react or do anything?

Expert:  Webb-Guy replied 18 days ago.

Are you still with me? I need to know if the control board is working or not because it could be the problem. Without knowing it makes it hard to know what I am looking at?

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