Need Appliance Repair Help? Ask a Technician for Answers ASAP
Hello and welcome to just answer my name is ***** ***** I will be the one to assist you.
What is the model number of your unit.
Ok one moment please.
Now is it just the freezer or the fridge as well? Do you hear fans running in the back? How about the compressor? Also your control panel is it functioning?
So since the fans are running and the control board is working then you are going to need to check the coils to see if they are frozen. If they are then they will need to be defrosted.
checking manual they will either be located in the back of the unit or behind the back panel on the inside. Let me check one second please.
it looks like yours are located behind the back panel on the inside of the fridge. Let me know what you see in there.
Hmmmm ok well in that case what has happened is your compressor has went bad. It will need to be replaced with service tech because it requires refrigerant and you have to be licensed in order to replace it.
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