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The freezer should be 0-10* F and the refrigerator 35-38* F. Are you having trouble with your refrigerator?
On the back wall or all over?
Sorry if the site has offered the automatic phone call it is not coming from us. Have you tried running a defrost cycle on your unit? How about inspecting the coils in the back to see if they are frozen it sounds like that may be the problem you are having. You can just ignore the phone call offer. We are not sending it to you.