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AppTech8579
AppTech8579, Home Appliance Technician
Category: Appliance
Satisfied Customers: 1564
Experience:  worked on appliances for around 10 years
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My Maytag Neptune MAH-3 stopped mid cycle. The outlet has

Customer Question

My Maytag Neptune MAH-3 stopped mid cycle. The outlet has power but it won't turn on. The door is locked so I can't get the clothes out.
Submitted: 5 months ago.
Category: Appliance
Expert:  AppTech8579 replied 5 months ago.

Please post complete model number.

Customer: replied 5 months ago.
Model no. MAH6700AWW
Customer: replied 5 months ago.
Also, before stopping altogether it had tripped the GFCI a couple of times
Expert:  AppTech8579 replied 5 months ago.

If the washer is getting the proper voltage supply, I suspect a faulty PCB control board.

Customer: replied 5 months ago.
I checked the outlet with a multimeter, and it's OK. How can I get the clothes out?
Expert:  AppTech8579 replied 5 months ago.

Pull the unit out from the wall and take the screws out along the top lip at the rear, this will release the top panel. Lift the top panel out and then reach down to the door latch assembly and pull the locking tab, this will release the door so that you can get your clothes out.

Customer: replied 5 months ago.
I removed the top panel, but I don't see anything that looks like a locking tab. What does it look like? Where is it located?
Customer: replied 5 months ago.
Never mind, I found it
Expert:  AppTech8579 replied 5 months ago.

okay, good!

Expert:  AppTech8579 replied 5 months ago.

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