Need Appliance Repair Help? Ask a Technician for Answers ASAP
Please post complete model number.
If the washer is getting the proper voltage supply, I suspect a faulty PCB control board.
Pull the unit out from the wall and take the screws out along the top lip at the rear, this will release the top panel. Lift the top panel out and then reach down to the door latch assembly and pull the locking tab, this will release the door so that you can get your clothes out.
Using the Star Rating Chart at the top of your page and rating me at least a 5 star is how I receive payment for helping you. Please if you do not understand my answer, don't hesitate to ask for more help. BONUSES appreciated.