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Jamie_2013
Jamie_2013, Handyman
Category: Appliance
Satisfied Customers: 1485
Experience:  worked on appliances for around 6 years
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My Maytag Neptune MAH-3 stopped mid cycle. The outlet has

Customer Question

My Maytag Neptune MAH-3 stopped mid cycle. The outlet has power but it won't turn on. The door is locked so I can't get the clothes out.
Submitted: 1 month ago.
Category: Appliance
Expert:  Jamie_2013 replied 1 month ago.

Please post complete model number.

Customer: replied 1 month ago.
Model no. MAH6700AWW
Customer: replied 1 month ago.
Also, before stopping altogether it had tripped the GFCI a couple of times
Expert:  Jamie_2013 replied 1 month ago.

If the washer is getting the proper voltage supply, I suspect a faulty PCB control board.

Customer: replied 1 month ago.
I checked the outlet with a multimeter, and it's OK. How can I get the clothes out?
Expert:  Jamie_2013 replied 1 month ago.

Pull the unit out from the wall and take the screws out along the top lip at the rear, this will release the top panel. Lift the top panel out and then reach down to the door latch assembly and pull the locking tab, this will release the door so that you can get your clothes out.

Customer: replied 1 month ago.
I removed the top panel, but I don't see anything that looks like a locking tab. What does it look like? Where is it located?
Customer: replied 1 month ago.
Never mind, I found it
Expert:  Jamie_2013 replied 1 month ago.

okay, good!

Expert:  Jamie_2013 replied 1 month ago.

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