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Webb-Guy, Home Appliance Technician
Category: Appliance
Satisfied Customers: 690
Experience:  maitenance tech at casto
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I have a model: RFG297AAWP. It is not making ice and is

Customer Question

I have a model: RFG297AAWP. It is not making ice and is making a knocking sound. I am doing the test mode on F2. do you have any other suggestions? thanks!
Submitted: 17 days ago.
Category: Appliance
Expert:  Webb-Guy replied 17 days ago.

Hello and welcome to just answer my name is ***** ***** I will be the one to assist you. When was the last you changed the water filter?

Expert:  Webb-Guy replied 17 days ago.

Alot of times when this happens it turns out to be the water filter or the water inlet valve is at fault. That is why I am asking. If your water filter is not old do you have a multimeter that you can test the water inlet valve with?

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