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Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 18589
Experience:  Highly accurate diagnostician with over 30 years experience!
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I have an LG front loading washing machine that is leaking

Customer Question

I have an LG front loading washing machine that is leaking profusely from the bottom. The gasket appears to be fine but the door is visibly off.
JA: Can you guesstimate how old your LG is? And just to clarify, what's the exact model?
Customer: At least 10 yrs model wm2077cw tromm
JA: Do you plan on doing the work yourself?
Customer: Possibly. I guess it depends of the solution.
JA: Anything else we should know to help you best?
Customer: Well, the leaking has been going on for a while. It is just now gotten to the point where the whole floor below become so. Previously it was just subtle leaking and a lot of times I was able to adjust the door and it would be fine.
Submitted: 12 days ago.
Category: Appliance
Expert:  Kelly replied 12 days ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 12 days ago.

Does the door seem to be sagging down, making the seal poor?

Customer: replied 12 days ago.
It's more like it's on an angle. When I view the door from the side it appears flush at the top and protruding at the bottom. The whole door seems angled.
Expert:  Kelly replied 12 days ago.

Great, that will be an easy fix, the door hinge assembly will need to be replaced. I will get you that information.

Expert:  Kelly replied 12 days ago.

The hinge is available at the link below.


The video at the link below shows how it is replaced!


Please know I am here if you have follow up questions!

You deserve 5 star service! I hope I have earned your 5 star rating using the stars at the top of the page! Please let me know if you have additional questions, I am here to help! Thank you so much!

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