How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask Webb-Guy Your Own Question
Webb-Guy, Home Appliance Technician
Category: Appliance
Satisfied Customers: 674
Experience:  maitenance tech at casto
Type Your Appliance Question Here...
Webb-Guy is online now
A new question is answered every 9 seconds

Lg tromm dryer is making noise, but drying well. The "check

Customer Question

lg tromm dryer is making noise, but drying well. The "check filter" message is on.
JA: Can you guesstimate how old your LG is? And just to clarify, what's the exact model?
Customer: about six years old. model is DLE7177RM/DLG7188RM
JA: Do you plan on doing the work yourself?
Customer: possibly
JA: Anything else we should know to help you best?
Customer: can't think of anything....had an issue once before of a sock getting sucked out of the drum into the vent.
Submitted: 15 days ago.
Category: Appliance
Expert:  Webb-Guy replied 15 days ago.

Hello and welcome to just answer my name is ***** ***** I will be the one to assist you.

Expert:  Webb-Guy replied 15 days ago.

Have you checked the filters and the dryer vent for clogs or obstructions?

Customer: replied 15 days ago.
the vent is blowing freely and ther clothes are drying.
Expert:  Webb-Guy replied 15 days ago.

did you go outside and see if air flow was adequate outside. Quite often flexable hoses and duct work get plugged with lint.

Expert:  Webb-Guy replied 15 days ago.

In the event that it is good as well then your problem is a defective light sensor and it will need to be replaced.

Customer: replied 15 days ago.
Then why is it making an unusual noise?
Expert:  Webb-Guy replied 15 days ago.

I believe you will find a clog some where in the duct work. That would be the only thing that makes sense unless something has got under the drum some how and is causing this error. You may need to take it apart to inspect it.

Expert:  Webb-Guy replied 15 days ago.

If the air is not getting out the vent and is blocked the sensor thinks the filter is clogged.
And you will not get heat either.
Check that the flexible vent line behind the dryer is not kinked or crushed.
A simple way to check if the vent line leading out from the dryer to the out side of the house is clogged is to remove the vent line from the rear of the dryer.
If the dryer gets hot when the vent line is removed, then the clog is between there and the outside vent door.

Customer: replied 15 days ago.
Do not believe the vent line is clogged. Air is flowing at the outside wall and - again - the clothes are drying g as they always do. The problem is an unusual rumbling noise.
Expert:  Webb-Guy replied 15 days ago.

I will open this up to other experts to see if anyone else has any other ideas.

Customer: replied 15 days ago.
Go for it. But so far there is not an answer to our issue.

Related Appliance Questions