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Ask Kelly Your Own Question
Kelly
Kelly, Appliance Technician
Category: Appliance
Satisfied Customers: 21131
Experience:  Highly accurate diagnostician with over 30 years experience!
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I have a ge modle gfwh2400loww and the front door will not

Customer Question

i have a ge modle gfwh2400loww and the front door will not close and stay latched
Submitted: 7 months ago.
Category: Appliance
Expert:  Kelly replied 7 months ago.

Thanks for counting on us to help with your appliance problem. My name is ***** ***** I look forward to helping you!

Expert:  Kelly replied 7 months ago.

Does it feel like it is binding when it is closed or will it just not stay latched?

Customer: replied 7 months ago.
it will just not stay latched
Customer: replied 7 months ago.
it feels like it does not latch at all
Expert:  Kelly replied 7 months ago.

Okay, on the door is the striker that goes into the lock assembly. Is that striker intact?

Expert:  Kelly replied 7 months ago.

In the diagram at the link below, number 222 is the striker.

CLICK HERE

Customer: replied 7 months ago.
the striker is in tack
Expert:  Kelly replied 7 months ago.

Thank you! So that means the lock is faulty. I will get you information for that, one moment, please!

Expert:  Kelly replied 7 months ago.

The link below is to the part you will need from a highly recommended company rated A+ with the Better Business Bureau. They offer a 100% money back guarantee, EVEN ON INSTALLED ELECTRICAL PARTS, for an entire year! They are the only company to allow returns on installed parts for a refund and offer a FULL ONE YEAR WARRANTY!

CLICK HERE

The video at the link below shows how it is replaced!

CLICK HERE

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