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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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The cancel button will not turn off the upper oven. We have

Customer Question

The cancel button will not turn off the upper oven. We have pushed and pushed and it is very hard to push in.
JA: Just to clarify, what's the make and model of the appliance? And has it done this before?
Customer: It is maytag electric smoothtop double oven range Precision Touch 750 Series
JA: Do you plan on doing the work yourself?
Customer: We just cooked dinner and can't turn the oven off. This is the first time this has happened. We are not technicians.
JA: Anything else we should know to help you best?
Customer: Can't think of anything else.
Submitted: 2 months ago.
Category: Appliance
Expert:  Webb-Guy replied 2 months ago.

Hello and welcome to just answer my name is ***** ***** I will be the one to assist you. Have you tried holding the off button in for three seconds? Possibly turning the breaker off? Is the button not pushing in at all?