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Press and hold the DELICATES & HEAVY SOIL keys for about 3 seconds to enter the Service Mode. Then, press the Presoak button and see if there are any diagnostic codes stored in the control, please.
Did you press the Presoak button after that?
Oh, the door has to be on and closed, you can leave the front panel off, though.
Okay, don't press anything other than the first two keys I posted. It should read d on the display, meaning it is in the diagnostic cycle, does it?
What happens if you press the SPIN key now?
How about the RINSE button?
That is a machine control issue, not surprising given the cycle operation. What is the serial number from your machine, please?
The main machine control is mounted at the top of the machine in the timer console. The control for your machine is available below.
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Yes, in the service cycle, each of the keys I had you press should respond with a function, like the motor coming on, displaying the RPM of rotation, etc. Since it is unresponsive and that it is just shutting off, that all indicates an issue with the electronic control.
No, I still believe it is a machine control failure.