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Hello and welcome to just answer my name is ***** ***** I will be the one to assist you. Give me just a moment to pull up some information for you and I will be right with you. In the meantime you said this happens every time you replace the water filter?
Sorry if the site offered the phone call it was not from me. Just going through your information
First lets start with you did you turn the unit off and on to try and reset it?
changing the water filter should not cause this to happen so you may have a problem with your control board. That is why I ask?