I have a kitchenaid model KSSC36FJS00 side by side commercial style. There is no dispenser in the door, however, we have an ice maker
in the freezer
. There is no water going into the ice maker. We replaced the complete unit and still no water. Also in addition, the timer in the upper unit seems to get to the defrost stage and tuns the main power off to the refrigerator. We have to toggle the on/off switch and turn the timer just passed the click to get the refrigerator working again. After several hours, we have to do the same thing over.
JA: Can you guesstimate how old your KitchenAid is? And just to clarify, what's the exact model?
Customer: The fridge is about 11 years old, and it is the Kitchen Aid model KSSC36FJB00 (w/stainless steel)
JA: Do you plan on doing the work yourself?
Customer: for sure
JA: Anything else we should know to help you best?
Customer: I have replaced the timer also, thinking it was a contact, but same problem