How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask John Your Own Question
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
Type Your Appliance Question Here...
John is online now
A new question is answered every 9 seconds

I have a Samsung front loading washer that is leaking from

Customer Question

Hi I have a Samsung front loading washer that is leaking from the bottom when the cycle starts
JA: Can you guesstimate how old your Samsung is? And just to clarify, what's the exact model?
Customer: Molel #: WF339AAW/XAA
JA: Do you plan on doing the work yourself?
Customer: I would like to
JA: Anything else we should know to help you best?
Customer: It made a loud noise the last time it was used during the final spin cycle just before the end of the wash
Submitted: 16 days ago.
Category: Appliance
Expert:  Tyler Z. replied 16 days ago.

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Customer: replied 16 days ago.
There was also a burned rubber smell
Customer: replied 16 days ago.
Is it possible to get the call tomorrow as I am not at home now?
Expert:  Tyler Z. replied 16 days ago.

If you'd like you can call and speak by phone tomorrow or we can continue typing now.

Customer: replied 16 days ago.
Tomorrow would be best
Expert:  Tyler Z. replied 16 days ago.

OK just let me know when you're ready tomorrow.

Customer: replied 16 days ago.
Should I respond through here when I am ready?
Expert:  Tyler Z. replied 16 days ago.

Sure thing.

Customer: replied 16 days ago.
Thank you
Expert:  Tyler Z. replied 16 days ago.

No problem.

Expert:  Tyler Z. replied 12 days ago.

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open and unrated. Is there anything else I can help you with?

Related Appliance Questions