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Webb-Guy
Webb-Guy, Home Appliance Technician
Category: Appliance
Satisfied Customers: 960
Experience:  maitenance tech at casto
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My Miele induction cooktop won't work it says dE when I turn

Customer Question

My Miele induction cooktop won't work it says dE when I turn on? Lights are on but nothing
JA: Soon. I'm trying to find the right Appliance Technician for you right now. As soon as they are ready, I will let you know. Can you guesstimate how old your Miele is? And just to clarify, what's the exact model?
Customer: Brand new 3 burners
JA: Do you plan on doing the work yourself?
Customer: What do you mean, I just want it to turn on
JA: Anything else we should know to help you best?
Customer: It has been working fine, this is first time a problem
Submitted: 2 months ago.
Category: Appliance
Expert:  Webb-Guy replied 2 months ago.

Hello and welcome to just answer my name is ***** ***** I will be the one to assist you. Do you happen to know the model number of your cooktop?

Expert:  Webb-Guy replied 2 months ago.

Typically de means that its in demo mode and if I have your model number I can assist you in figuring out how to exit demo mode.

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