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Hello and welcome to just answer my name is ***** ***** I will be the one to assist you. So what exactly is happening?
Have you checked to make sure everything is wired correctly? Sometimes its easy to miss.
It sounds like a wiring may possibly off.
No this is not a joke if the site offered you the phone call that was not from me that is an automated thing because some customers prefer to do troubleshooting over the phone. I did not send it to you and I am unavailable for a call anyway. You said you replaced the board did this problem occur right after replacing or had the new board been on for a while and then happened?
I understand sorry we had some bad weather come through that was affecting the internet I am back. Give me a few minutes to run through your manual to see what else can cause this besides the board. The phone call is an automatic offer from the site but its not something I personally sent so is all good. Give me a few to figure out some information for you. I will be right back.
I think after carefully going over all of your information and speaking to another tech at samsung your problem lies in the fan itself. I wanted to be sure before sending you this information but you are going to need to replace the fan in order for this problem to be fixed. I am sorry because I am sure this is the not the information you wanted to hear but I just wanted to ensure I had it right before letting you know. If you found this information helpful please rate with 5 stars at the top so I can be credited for my time. Thank you for bearing with me also during the bad weather.