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John
John, Home Appliance Technician
Category: Appliance
Satisfied Customers: 13453
Experience:  Appliance repair business owner for over 43 years.
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I have a kenmore elite quiet pak 9 dryer. I have a 5E code

Customer Question

I have a kenmore elite quiet pak 9 dryer. I have a 5E code show up in diagnostics. Dryer won't dry. Thermal fuse seems to be working.
JA: Can you guesstimate how old your Kenmore is? And just to clarify, what's the exact model?
Customer: I don't know 5 years
JA: Do you plan on doing the work yourself?
Customer: Yes
JA: Anything else we should know to help you best?
Customer: Light bulb is burnt out
Submitted: 2 months ago.
Category: Appliance
Expert:  Tyler Z. replied 2 months ago.

Hello. My name is ***** ***** I'll be helping you with your appliance question today. Please wait a few moments while I review your question.

Expert:  Tyler Z. replied 2 months ago.

Can you explain what you mean by "dryer won't dry"? Can you still select and change all the different options and cycles? When you press start does the dryer beep back at you? If so how many times? etc...

Also can I get the full model number located on a sticker just inside the door way?

Expert:  Tyler Z. replied 2 months ago.

Hello again. I'm just following up because I haven't heard back from you and I see this question is still open and unrated. Is there anything else I can help you with?