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John, Home Appliance Technician
Category: Appliance
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Experience:  Appliance repair business owner for over 43 years.
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We have a Whirlpool refrigerator and the fan runs but does

Customer Question

We have a Whirlpool refrigerator and the fan runs but does not cool. Model MBL2556KES 7years old
Submitted: 7 months ago.
Category: Appliance
Expert:  AppTech8579 replied 7 months ago.

Do you hear any clicking noise coming from the compressor? Is the compressor hot to touch?

Customer: replied 7 months ago.
No clicking
Compressor not hot
Customer: replied 7 months ago.
This happened before and we entered codes. The fridge started cooling again.
Expert:  AppTech8579 replied 7 months ago.

Are the condenser coils dirty?

Customer: replied 7 months ago.
No
Expert:  AppTech8579 replied 7 months ago.

What does the digital readouts show?

Customer: replied 7 months ago.
I don't want you to call me. Are you ready to go?
Expert:  AppTech8579 replied 7 months ago.

I won't call. What does the digital readouts show?

Customer: replied 7 months ago.
Right now it shows the cooling and freezing levels
Expert:  AppTech8579 replied 7 months ago.

Is both evaporator and condenser fans working?

Customer: replied 7 months ago.
Expert:  AppTech8579 replied 7 months ago.

I do not see codes to reset this unit.

Customer: replied 7 months ago.
you don't know what you are doing. i hope we are not charged

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